Acronis Backup Cloud: how to disable or delete a tenant or a user
Disabling a user
By disabling a user:
- notifications will not be sent to this user
- credentials for this user will not be accepted for logging in to the backup console
To disable a user:
- In the management portal, navigate to Users .
- Hover over the user you want to disable and click the menu icon:
- Click Disable :
- Confirm your choice by clicking Disable once again.
Deleting a user
By deleting a user:
- all machines associated with this user will be unregistered
- all backup plans of all machines associated with this user will be revoked
- all backup files available in cloud for machines associated with this user will be deleted
To delete a user, it must be disabled first.
- In the management portal, navigate to Users .
- Hover over the user you want to delete and click the menu icon.
- Click Delete :
- Confirm your choice by clicking Delete once again.
Disabling a tenant (client)
By disabling a tenant:
- notifications will not be sent to any of the user in this tenant
- credentials for all users in this tenant will not be accepted for logging in to the backup console
To disable a tenant:
- In the management portal, navigate to Clients .
- Hover over the tenant you want to disable and click the menu icon:
- Click Disable :
- Confirm your choice by clicking Disable once again.
Deleting a tenant
By deleting a tenant:
- all administrators available in this tenant and all its sub-tenants will be deleted
- all users available in this tenant and all its sub-tenants will be deleted
- all sub-tenants will be deleted
- all machines available in this tenant and all its sub-tenants will be unregistered
- all backup plans under this tenant and all its sub-tenants will be revoked from machines available in this tenant and all its sub-tenants
- all backup files available in cloud for machines under this tenant and all its sub-tenant will be deleted
To delete a tenant, it must be disabled first.
- In the management portal, navigate to Clients .
- Hover over the tenant you want to delete and click the menu icon.
- Click Delete :
- Confirm your choice by clicking Delete once again.