Acronis Backup Cloud / Acronis Backup Service: Installing Agents
Acronis Backup Cloud and Acronis Backup Service are web-based applications. To back up your data, you only need to install a Backup Agent on your machine. You can manage and monitor system protection with a web-based console.
- Having an active Backup Account you can install the software (see this article if you do not have a Backup Account yet). Click Manage backups :
- Click on Add :
- Depending on the machine and data you want to back up, select and download respective installation file:
HideInstalando en WindowsHide Installing in Windows
- Run the installation file and select Install agents :
- Sign in to your Backup Account. Provide your Backup Account credentials (see Acronis Backup Cloud / Acronis Backup Service: Creating Backup Account ).
- Review the default installation settings and adjust them if necessary. Agent for SQL and Agent for Exchange can be installed on a machine with respective application.
- Wait until the installation completes and registration screen appears. Do one of the following:
- Click Register the machine . In the opened browser window, sign in to the backup console, review the registration details, and then click Confirm registration .
- Click Show registration info . The setup program shows the registration link and the registration code. You can copy them and perform the registration steps on a different machine. In this case, you will need to enter the registration code in the registration form. The registration code is valid for one hour.
- Now when you have the Agent installed, the computer is available in Backup Management Console and you can back up your data:
HideInstalando en LinuxHide Installing in Linux
To add the Acronis Backup modules to Linux kernel, setup program needs the following Linux packages:
- Package for building kernel modules. Package version must match kernel version.
- GNU Compiler Collection (GCC) compiler system. GCC version must be the one with which the kernel was compiled.
- Make tool.
Are the required packages already installed?
- Run the following command to find out the kernel version and the required GCC version:
cat /proc/version - Run the following command to check whether the Make tool and the GCC compiler are installed:
make -v
gcc –v
Compare the version of gcc with information from cat /proc/version command - Check whether the appropriate version of the packages for building kernel modules is installed:
In Red Hat Enterprise Linux, CentOS, and Fedora, run the following command:
yum list installed | grep kernel-develIn Ubuntu, run the following commands:
dpkg --get-selections | grep linux-headers
dpkg --get-selections | grep linux-image - In either case, ensure that the package versions are the same as in Linux version in step 1.
The following table lists how to install the required packages in various Linux distributions.
Linux distribution |
Package names |
How to install |
Red Hat Enterprise Linux |
kernel-devel |
The setup program will download and install the packages automatically by using your Red Hat subscription. |
CentOS |
kernel-devel |
The setup program will download and install the packages automatically. |
Fedora |
kernel-devel |
Run the following commands as the root user (specify the required GCC version in the GCC package name): yum install kernel- devel -` uname -r` |
Ubuntu |
linux -headers |
Run the following commands (specify the required GCC version in the GCC package name): sudo apt-get update |
Linux Agent installation prerequisites
Make sure that the RPM Package Manager (RPM) is installed in your system. Before installing the product on a Linux distribution that does not use RPM, such as Ubuntu, you need to install RPM manually; for example, by running the following command:
- s udo yum install rpm (Red Hat based distributions)
- sudo apt-get install rpm (Debian based distributions)
- sudo zypper install rpm (Suse based distributions)
- sudo yast install rpm (Suse based distributions)
Installation procedure
HideEjemplo de instalación en CentOS 7Hide Example installation on CentOS 7
Using SSH, connect to the Linux machine.
Switch to root:
sudo -i
To verify kernel, gcc and make versions, issue the following commands; gcc installed should match the gcc version your kernel was compiled with.
cat /proc/version
gcc –v
make –v
Verify that you have a kernel-devel package, that matches the installed kernel:
yum list installed | grep kernel
Download Agent for Linux binary package and transfer it to your machine using SFT program of your choice (eg FileZilla).
Check your working directory using the pwd command and switch to the folder where you have placed the binary package, eg /home/localusr
To add execute permission to the binary, issue:
chmod +x Backup_Agent_for_Linux_x86_64.bin
Run the binary by issuing:
./Backup_Agent_for_Linux_x86_64.bin
Follow the on-screen instructions.
To verify that Acronis services are running, issue:
systemctl | grep acronis
Finally, verify that your system is registered in Acronis Backup Cloud by browsing Devices in the backup console.
- Log in as the root user.
- Download and launch the installation package. Package is downloaded as a binary file. To launch .bin file make it executable:
- open Terminal;
- navigate to the folder where installation package is saved;
- chmod 755 filename.bin (to make this file executable)
- ./filename.bin (to run the file) - Accept the terms of license agreement.
- Specify Backup Account credentials (see Acronis Backup Cloud / Acronis Backup Service: Creating Backup Account ).
- Now when you have the Agent installed, the computer is available in Backup Management Console and you can back up your data:
- Download the installation file and double-click it.
- Double-click Install .
- Specify the credentials of the account to which the machine should be assigned.
- If you are using macOS Mojave (10.14), grant full disk access permissions to the backup Agent as described in this article
HideEn dispositivos móvilesHide On mobile devices
- In the backup console, click All devices > Add.
- Select the device type. You will get the direct link to the backup app. If you specify your email address, you will receive a message with this link.