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    As a service provider using Acronis Backup Cloud solution you can have a hybrid storage organized for storing backups (such as Acronis Cyber Infrastructure/Acronis Storage or Acronis Backup Gateway).

    There may be a situation requiring you to re-register the hybrid storage. Below are instructions on how to perform this operation for different versions of Acronis Cyber Infrastructure/Acronis Storage.

    Acronis Storage Gateway:

     

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    1. Open machine's terminal.

    2. Execute following command with root privileges (make sure to use UID used initially): 
      acronis-storage-registration -u USERNAME -p PASSWORD -s HOST -a GATEWAYADDRESS -i "UID" -o "/etc/pki/tls/certs/Acronis/storage/"

    where

    USERNAME is partner administrator login

    PASSWORD is partner administrator password

    HOST is the web address of Acronis Backup Cloud management console. ( <Datacenter>- cloud.acronis.com by default, eg us-cloud.acronis.com )

    GATEWAYADDRESS is the public DNS name and port of this gateway, as specified in the gateway configuration (for example, storage.example.com:44445 )

    UID is an identifier of the storage. Since Acronis Data Cloud 7.7, it is not displayed on the console.

    Hint: to make sure same UID is used you may find initial registration command by executing following command:

    # history | grep acronis-storage-registration

    Another way to find out the correct UID is by running API request:

    <Datacenter>-cloud.acronis.com/api/1/<your partner group id>/storages

    Find the storage and the correct UID for this storage.

    3. Ignore the " HTTP Error 404: Not Found " error message.

    4. Set correct ownership to the folder with certificates:

    chown -R acronis:acronis /etc/pki/tls/certs/Acronis/storage/

     

    Acronis Storage 1.5:

     

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    1. Make sure that all MDS nodes have outgoing connection to Acronis Backup Cloud ( eg, ping to cloud.acronis.com is successful).

    2. Open Storage's management console and log in to management console:

    3. Open the Settings tab -> Acronis BaaS integration -> Enter your partner administrator password and click Connect :

    4. Wait until certificate is updated.

    Please note that it may take up to half an hour.
     

     

    Acronis Cyber Infrastructure and Acronis Storage 2.x:

     

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    1. Open Storage's management console and log in with your credentials:

    2. Click Services -> Acronis Backup Gateway -> Update Certificate :

    3. Enter your cloud console address ( cloud.acronis.com by default) and partner administrator credentials:

    4. If all is done correctly, a record about certificate renewal appears in audit log on the Audit log tab:

    5. Execute following command in terminal of all nodes with Acronis Backup Gateway role:

    # service vstorage-abgw restart

     

     

    HideUsando CLIHide Using CLI

     

     

    1. Log in to any node's with Acronis Backup Gateway role terminal

    2. Execute following command: 
    v.3.0: 
    # vstorage-abgw-register update-crt

    v.2.0: 
    # vstorage-abgw-register update-crt -u <admin_account> -d /mnt/vstorage/vols/acronis-backup

    Where:

    <admin_account> is partner administrator user login

    After executing the command system will prompt you for partner administrator's password. Enter it.

    3. Execute following command on all nodes with Acronis Backup Gateway role:

     

     

     

    # service vstorage-abgw restart

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